FAQ

Frequently Asked Questions

Q. May I know the detail about BBQ at Villa Yushin?
A. It costs 3,300 yen (tax included) to have BBQ.
*You need to make reservation in advance.
*Price is for a group (天TEN&界KAI is up to 5 people, 上Jo is up to 6 people), not per person.
  (Please inquire us if group contains more than designated number of people)
*Price is for using facilities (Include one WEBER,  grill, tongs for charcoal and food, charcoals※approx 2kg, a fire starter, gloves).
*Ingredients (meat or vegetable etc) are not included.
*Please prepare disposal paper cup and dish
  (we do have glass and dish but it`s earthenware so please avoid using those)
*It may be canceled due to bad weather 

Q. Is Day-Use available?
A. We do not have plan for day use. Same price will be applied as one night stay per day.
Ex. If 2 people stay over night, 2 people use day time only, it is considered as 4 guests. 

Q. How many people can this property accommodate?
A. ? (Ten, Superior Room) and ? (Kai, Standard Room)'s maximum capacity is 5 people each, ? (Jou, Deluxe Room)'s maximum capacity is 6 people. If the number of guests will be more than those numbers, please let us know.   

Q. If we cancel booking, is there cancellation fee?
A. Cancellation fee will apply based on these conditions.
14 days before check in date?100? for the booking 

Q. Can we check-in or check-out at irregular timing? (Before or after fixed time)  
A. Usually we do not accept check-in or check-out except fixed timing. 
* If it is unpreventable, or in urgent case, please let us know as soon as possible.
* If we can assist, there will be service charge of 1,000 yen per hour.

Q. How far is Lake Kawaguchi?A. 
From our villa, it is just one minute walk to Lake Kawaguchi. 

Q. Are there convenience stores nearby?
A. There are convenience stores (Seven Eleven, Lawson) within walking distance (10 minutes walking distance). The nearest super market is 10 minutes away by car.

Q. Can we use firecrackers?
A.  For safety and environmental reason, we refrain from using firecrackers in Fuji Kawguchiko town.
We ask for your kind understanding and cooperation.